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The digital guest journey – from digital guest communication to online check-in, mobile door opening and convenient payment via smartphone.

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A fully digital guest experience

The digital guest experience from Hotelbird

Hotelbird makes your hotel guests’ journey particularly convenient. Our technology digitizes the reception processes so that your hotel guests can enjoy a fully digital experience from arrival to departure.

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Our products

Online check-in

Legally compliant, contactlessand secure digital check-in.

Guest communication

Easy and digital communication with your guests via email

Registration form

Legally compliant registration form for easy recording of guest data.

Door opening

Opening the hotel room door with your own smartphone or keycard.

Digital guest directory

Comprehensive hotel information in a collected digital guest directory.


Simple and mobile payment for guests, integrated in the existing payment system.

The leading hotel chains

The leading hotel companies rely on Hotelbird’s technology. The high number of 2-way interfaces allows our customers to offer their guests a digital guest journey.

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Arno Schwalie - Hotelbird GmbH

“The response from our guests using the various Hotelbird features has been excellent. And the full integration with our existing Guest Journey is experienced by our staff as very helpful. It’s been extremely well received.”

Arno Schwalie
CEO Lindner Hotels & Resorts
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“Hotelbird’s Digital Check-in offers our guests a contemporary welcome, combined with elegant, speedy processing of formalities, flexible payment and contactless check-out.”

Phillip Rokeach
Managing Director Amano Group
Daniel Zawe 1 - Hotelbird GmbH

“Hotelbird’s Digital Check-in supports this by facilitating communication to our guests and offering travelers more flexibility and convenience before, during and after their stay. With the self-service terminal, we provide our guests with an intuitive, easy-to-use 24/7 reception desk, which has been widely received.”

daniel Zawe
Managing Director Smartments Business
Heiko Grote 1 - Hotelbird GmbH

“Our guests, who are often part of the digital native group, appreciate that we can provide a better travel experience through cutting-edge technology, while also spending more time on real conversations instead of retrieving address data.”

Heiko Grote
Gründer und Geschäfts­füh­rer, GSH

Strong partnerships

Our expertise lies in interface development. Hotelbird has numerous intelligent 2-way interfaces to the leading PMS, locking system and payment providers.

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Case Study from Koncept Hotels

“Finding skilled employees
in hospitalty is difficult”

Koncept Hotels relies on digital processes!

Digitization provides the answer to many challenges
that the hotel industry has to overcome…

Your personal webdemo

  • Insights to all product features
  • Tailor-made to your focus points
  • Individual advice for you and your team

Book your free webdemo now!