Elevate
your hotel profitability.
With
Hotelbird effectively reduces process costs and increases your revenue through the deepest end-to-end integrations across a specialized hospitality tech stack — together with selected, market-leading system partners, so no manual work at the front desk is needed anymore.
Staff shortages and declining profitability require digital hotel operations.
As a market-leading platform for hotel process automation, Hotelbird delivers one integrated setup: online check-in/out, mobile payments, wallet keys, guest communication, a digital guest directory, and intelligent upselling — reliable in daily operations and scalable across every location. When systems don’t work together, teams compensate with manual work — at the front desk, in back office, and across properties. That drives costs and slows down service.
As a market-leading platform for hotel process automation, Hotelbird delivers one integrated setup: online check-in/out, mobile payments, wallet keys, guest communication, a digital guest directory, and intelligent upselling — reliable in daily operations and scalable across every location.
A curated ecosystem of market-leading hospitality systems — connected end-to-end.
Built for hotel operations — proven in the field.
For 10+ years, Hotelbird has been the technology market leader in digital guest journey automation — built around stable workflows, clean integrations, and measurable impact across single hotels and entire groups.
PERCENT
Pre-check-in rate: up to 95%
minutes
Time saved per guest: ~8 minutes
hours
until the first guests check in
Two things matter:
rollout speed and operational impact
No more queues.
Guests complete check-in/out online or via self-service — fewer errors, smoother operations, more time for real hospitality.
Plus: cleaner, reliable guest data for CRM and downstream systems.
Automated, personalized messages
in your brand design — automated, multilingual and consistent across properties.
Instant
room
access
via Apple Wallet / Google Wallet — reliable, secure, and available 24/7.
Secure, seamless payments
— ideally before check-in. Fully integrated PSP flows to reduce front-desk effort, reduce no-shows, and speed up arrivals.
Increase revenue
per stay
with controlled, operationally safe offers — breakfast, early check-in, late check-out and more, aligned with availability and rules.
Hotel information on demand
— from breakfast times to local tips and upsells, always on the guest’s smartphone.
Trusted by leading hotel brands.
Thanks to the excellent collaboration with Hotelbird, we can provide our employees and guests with modern digital technology that simplifies and speeds up the check-in process.
Daniel Müller
Co-CEO, Motel One
Hotelbird has been our partner from the very beginning, even before digital hospitality became a topic. They perfectly meet our requirements for stable, standardized processes while simultaneously allowing a level of individualization that fits the concept of our brand.
Sabine Schrempp
Director of Revenue & Systems, Koncept Hotel
With Hotelbird, we make check-in as easy as possible – for our guests and our team. The digital solution saves valuable time, reduces manual processes and ensures a consistent experience across all locations.
Dagmar Nowak
Director of Operations, SMARTments
With Hotelbird we achieve results that exceed our expectations – not only in terms of the numbers, but also in terms of the smooth process. The best part is that guests hardly notice the technology – it feels completely natural to them.
MARJOLEIN BRUSCHKE
GENERAL MANAGER, JAZ IN THE CITY AMSTERDAM
The best platform needs the best systems.
As the technology market leader, Hotelbird integrates with selected market leaders across PMS, payments, and locks — ensuring reliability, security, and scalability for hotel groups.
With end-to-end integrations in place, operations run smoothly, process costs drop, and revenue opportunities become predictable.
