Elevate
your hotel
profitability.

With

Hotelbird effectively reduces process costs and increases your revenue through the deepest end-to-end integrations across a specialized hospitality tech stack – together with selected, market-leading system partners, so no manual work at the front desk is needed anymore.

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Staff shortages and declining profitability require digital hotel operations.

When systems don’t work together, teams compensate with manual work — at the front desk, in back office, and across properties. That drives costs and slows down service.

As a market-leading platform for hotel process automation, Hotelbird delivers one integrated setup: online check-in/out, mobile payments, wallet keys, guest communication, a digital guest directory, and intelligent upselling – reliable in daily operations and scalable across every location.

NO LEGACY. NO WORKAROUNDS.A modern, market-leading platform to connect systems end-to-end – so operations run without manual fallback.
DEEPEST END-TO-END INTEGRATIONS.PMS, payments (PSP), locks, messaging and more – connected into one consistent workflow across properties.
CHAIN-READY ROLLOUT.Group standards, templates, and scalable configuration – ideal for hotel groups, also for individual hotels.
PROFITABILITY BY DESIGN.Reduce front-desk effort and unlock incremental revenue through integrated payments and upselling flows.
RELIABLE OPERATIONS. RELIABLE SUPPORT.High uptime, stable processes, and a team that keeps you running – because operations can’t wait.

Built for hotel operations — proven in the field.

For 10+ years, Hotelbird has been the technology market leader in digital guest journey automation — built around stable workflows, clean integrations, and measurable impact across single hotels and entire groups.

PERCENT

Pre-check-in rate

minutes

Time saved per guest

hours

until the first guests check in

digital check-in/out

No more queues: guests check in and out online or via self-service. Manual data entry, group bookings, and tourist tax processing are fully automated – for greater efficiency, fewer errors, and more time for genuine hospitality. Plus: cleaner, more reliable guest data for your CRM and downstream systems.

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guest communication

Stay in touch effortlessly: keep your guests up to date with automated, personalized emails and push notifications – in your hotel’s design, multilingual, and consistent across all locations. All the important information reaches your guests directly, taking the load off the front desk and saving valuable time. Soon also available via WhatsApp.

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wallet key

Access in seconds: guests receive their key digitally via Apple Wallet or Google Wallet and open the door using NFC technology – fast, secure, and without the front desk. No app, internet connection, or charged battery required – for true 24/7 self-service room access.

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payment

Seamless and secure in seconds: thanks to our advanced technology and full PSP integration, your guests can pay securely with their preferred payment method – whether via smartphone, at the terminal, or at the front desk. Payment routing and the separation of personal and company invoices reduce front-desk workload and no-shows, and speed up check-in.

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upselling

Additional revenue without extra effort: guests independently book add-ons like breakfast, early check-in, or late check-out in an operationally secure way – during pre-check-in or later via the digital guest directory, in line with your availability and rules. Plus: thanks to direct PMS integration, it requires zero extra work from your team.

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digital guest directory

Information on demand: from breakfast times to local attractions, your guests have all the important information ready at their fingertips on their smartphone – no trip to the front desk required. Saves everyone time while enhancing the guest experience with a fully digital, QR-based guest folder.

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Trusted by leading hotel brands.

Thanks to the excellent collaboration with Hotelbird, we can provide our employees and guests with modern digital technology that simplifies and speeds up the check-in process.

Daniel Müller
Co-CEO, Motel One

Hotelbird has been our partner from the very beginning, even before digital hospitality became a topic. They perfectly meet our requirements for stable, standardized processes while simultaneously allowing a level of individualization that fits the concept of our brand.

Sabine Schrempp
Director of Revenue & Systems, Koncept Hotel

With Hotelbird, we make check-in as easy as possible – for our guests and our team. The digital solution saves valuable time, reduces manual processes and ensures a consistent experience across all locations.

Dagmar Nowak
Director of Operations, SMARTments

With Hotelbird we achieve results that exceed our expectations – not only in terms of the numbers, but also in terms of the smooth process. The best part is that guests hardly notice the technology – it feels completely natural to them.

MARJOLEIN BRUSCHKE
GENERAL MANAGER, JAZ IN THE CITY AMSTERDAM

The best platform needs the best systems.

As the technology market leader, Hotelbird integrates with selected market leaders across PMS, payments, and locks — ensuring reliability, security, and scalability for hotel groups. With end-to-end integrations in place, operations run smoothly, process costs drop, and revenue opportunities become predictable.