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Digital
Guest
Experience

The digital guest journey – from digital guest communication to online check-in, mobile door opening and convenient payment via smartphone.

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Trusted by the hospitality:

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A fully digital guest experience

The digital guest experience from Hotelbird

Hotelbird makes your hotel guests’ journey particularly convenient. Our technology digitizes the reception processes so that your hotel guests can enjoy a fully digital experience from arrival to departure.

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Our products

Online check-in

Legally compliant, contactlessand secure digital check-in.

Guest communication

Easy and digital communication with your guests via email.

Registration form

Legally compliant registration form for easy recording of guest data.

Door opening

Opening the hotel room door with your own smartphone or keycard.

Digital guest directory

Comprehensive hotel information in a collected digital guest directory.

Payment

Simple and mobile payment for guests, integrated in the existing payment system.

The leading hotel chains

The leading hotel companies rely on Hotelbird’s technology. The high number of 2-way interfaces allows our customers to offer their guests a digital guest journey.

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Arno Schwalie - Hotelbird GmbH

“The response from our guests using the various Hotelbird features has been excellent. And the full integration with our existing Guest Journey is experienced by our staff as very helpful. It’s been extremely well received.”

Arno Schwalie
CEO Lindner Hotels & Resorts
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“Hotelbird’s Digital Check-in offers our guests a contemporary welcome, combined with elegant, speedy processing of formalities, flexible payment and contactless check-out.”

Phillip Rokeach
Managing Director Amano Group
Daniel Zawe 1 - Hotelbird GmbH

“Hotelbird’s Digital Check-in supports this by facilitating communication to our guests and offering travelers more flexibility and convenience before, during and after their stay. With the self-service terminal, we provide our guests with an intuitive, easy-to-use 24/7 reception desk, which has been widely received.”

daniel Zawe
Managing Director Smartments Business
Heiko Grote 1 - Hotelbird GmbH

“Our guests, who are often part of the digital native group, appreciate that we can provide a better travel experience through cutting-edge technology, while also spending more time on real conversations instead of retrieving address data.”

Heiko Grote
Gründer und Geschäfts­füh­rer, GSH

Strong partnerships

Our expertise lies in interface development. Hotelbird has numerous intelligent 2-way interfaces to the leading PMS, locking system and payment providers.

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Hotelbird Rollout in all Motel One Hotels

Hotelbird implements the digital guest journey in all Motel One hotels in record time

Within just three months, Hotelbird’s system is operational in over 90 hotels of the Motel One budget design hotel chain.

“Thanks to the excellent collaboration with Hotelbird, we can provide our employees and guests with modern digital technology that simplifies and accelerates the check-in process.” – Daniel Müller, Co-CEO Motel One


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