The no. 1 check-in/out solution.

Less costs for hotels.
More time for your guests.

The no. 1 check-in/out solution.

Less costs for hotels.
More time for your guests.

A familiar scenario for many private and business travellers: After a stressful journey, there is a long queue at the hotel for check-in. We have developed a solution for this problem that is as simple as it is functional. Recurring tasks and processes such as check-in/check-out, the registration form, mobile key, door opening and payment by the guest can be easily handled digitally. Hoteliers save costs and can concentrate on the important things: your guests.

Current topics, information and expertise can be found in our hotelbird BLOG

Contactless check-in in one video:

NEW: Reach all of your guests digitally! 

Hotel guests fly to the new Self-Service Terminal of hotelbird! They are present 24 hours a day and offer 5 services in one device.

hotelbird offers


A process learned from the airlines. Check-in works directly online via the website.


Completely contactless. Guests use their own smartphones to handle check-in/out, room access and payment completely independently.


100% of the guests independently carry out check-in/out, keycard issue and payment directly on site at a terminal.

Our promise

Simple & stable

Our digital and contactless guest journey is easy to use. Due to our fail-safe cloud architecture, guests can handle check-in/out independently 24/7.

Integrated & up to date

We connect to your system landscape and automatically exchange information on digital guest travel through our standardized partner integrations. We always keep the partner integrations up to date and develop them further.

Legally compliant & secure

DSGVO, PSD2, PCI, the new digital registration law – we enable you to handle all your processes in compliance with the law. To increase security, we regularly carry out system-wide penetration tests with external experts.

Clients who work with hotelbird


Many well-known hotel chains and hotels already benefit from the hotelbird solution for automated check-in/check-out – come on board!

Our clients

These customers are already relying on our innovative software solutions.

Here’s what our customers and partners say.

“The nice thing about the hotelbird solution is the additional comfort that Lindner Hotels can offer their technology-savvy guests. The response of our guests who use the various hotelbird functions has been excellent. Furthermore, our staff consider the complete integration into our existing guest journey to be very helpful. It’s been very well received.”

Otto Lindner
CEO Lindner Hotels & Resorts

“Urban hotel culture is smart, mobile, and fun—and hotelbird offers the ideal mobile tools for this purpose. They cover the check-in, digital key, payment, and check-out, which can be done on the way to the next destination.”

David Etmenan
Chief Executive Officer & Owner der NOVUM Hospitality

“Just over two years ago, hotelbird struck me as a promising BYOD tool for young and mobile frequent travelers. Now, it’s a highly successful all-round digitization package for hotel chains of all target groups. Deutsche Hospitality is pleased to have been a hotelbird development partner from the beginning with IntercityHotels. Now we are preparing to use it with our other three hotel brands as well.”

Thomas Willms
Chief Executive Officer, Spokesman of the Management Board

“hotelbird hasn’t just made checking into the hotel easier and faster. Using the app, we can also point out additional services and thus generate more satisfied guests and additional revenue. The guest can easily separate private and business matters in the app and then receive separate bills, which can of course also be paid via a mobile device.”

Joachim Marusczyk
CEO IntercityHotel GmbH

“hotelbird really understood what a hotelier needs these days: simple and easily controllable processes in a familiar booking system, without additional costs for hardware or a second system that simultaneously requires maintenance. The hotelbird app supports the employees instead of confusing them through a complex operating process. This promotes agreeance and yields acceptance.”

Dr. Peter Agel
Travel Technology Executive Oracle Corporation

“A hip and easy-to-use technology like hotelbird aligns perfectly with our modern and hip Super 8. Our guests, who oftentimes are digital natives, appreciate the fact that state-of-the-art technology allows us to offer a better travel experience while providing more time for real conversations instead of, say, asking for address details.”

Heiko Grote
Founder and CEO, GSH


hotelbird relies on strong partners and systems

hotelbird kooperiert mit den führenden Systemanbietern aus der Hotellerie und integriert sich einfach in Ihre bestehende technische Landschaft.

Our partner

hotelbird cooperates with the leading system providers from the hotel industry and integrates easily into your existing technical landscape.


Get in touch with us, we are looking forward to your message! We will be happy to answer all your questions, inform you about possibilities and modalities and in any case find the right solution for your hotel. Write to us! We will answer immediately.

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© 2020 hotelbird

© 2020 hotelbird