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Our solution for hotels

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customer journey

Offer your guests check-in/check-out flexibility and the choice of your preferred payment methods for a digital and seamless customer journey

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Everything from one source

From contract and delivery to setup, implementation, support and payment processing - we cover everything.

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Our use of Adyen’s state-of-the-art payment technology guarantees the highest product quality and payments in milliseconds

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Enjoy a fully integrated solution by combining the power of digital and POS payments with your PMS partner

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Our transparent pricing structure has no minimum terms or penalties and offers fast, easy support

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Adyen’s payment gateway complies with PCI-DSS and offers 3D Secure protection and advanced fraud detection to keep your payments secure

More payments through more payment options for your guests

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“Our hotel chain is characterized by diverse guest structures – we welcome students and classic city tourists as well as backpackers and business travelers to our hotels. Thanks to Adyen, we are sure that every guest will find the right payment method for them. We can also control and analyze all sales channels (OTA, IBE, MOTO) centrally in the backend. The reporting options are very extensive, e.g. we can easily identify guests who move within our hotel chain using the “Shopper DNA”.”

Our payment channels

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Pay before check-in

Guests can pay before digital check-in, and hotels receive their payment earlier

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Kiosk payments

Guests have the option of making contactless payments at our self-check-in kiosks

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Payment at check-out

Digital check-out allows guests to view and pay their bill and split personal and business expenses

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Payments at the reception

Process fast payments with the latest POS terminals
at your reception desk

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Payment requests

Send automated or manual payment requests to your hotel guests if required

Cooperation with trustworthy partners

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Offer your guests a digital customer journey
and take the pressure off your reception desk.

Write us a short message.