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Easy guest communication

Reach your guests at any time via automated emails or push messages in your own hotel branding.

Trusted by the hospitality:

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Automated and individualized emails for hotels

Our guest communication tool enables you to always be in direct contact with your customers. Easily inform them about special events and offer customized special offers directly via emails or push messages. This effective tool enables you to optimize your communication and strengthen customer loyalty through automated emails.

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email invitations

Professional personalized invitations by e-mail with your hotel branding give your communication an individual touch

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More time for
your employees

Improve guest service by saving time in the automation of guest communication

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Existing high-quality
email templates

With our customizable email templates, you have the freedom to design your messages exactly the way you want them

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email dispatch

Your messages at the right moment: with our automated e-mail and push distribution tailored to events

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Multilingual functionality
in email dispatch

Our multilingual functionality enables limitless communication through multilingual e-mail dispatch

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Upsell opportunities
by e-mail

Automatically send upgrades and special offers directly to your guests by email

Practical examples of application

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“Those who use technology to reduce unnecessary processes and costs not only offer their guests a contemporary guest journey, but also have greater financial resources to pursue sustainable goals.”

Cooperation with trustworthy partners

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Simple guest communication with your guests

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0.99 cents
per room
per month

(monthly cancelable)

Setup & Training from 499 EUR
Optional: iPad + stand = 549 EUR

Your PMS provider may charge a license fee for the use of the Hotelbird interface.

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Would you like to communicate?
Then register now for an initial consultation with us!

Learn more in our FAQ section

Is the sender of these e-mails my hotel?

In our basic packages, Hotelbird is the sender of all emails during the guest journey. With the Hotelbird Guest Messaging Tool, however, you can individualize the communication, including your own sender address.

Can I adapt the design of the templates to my content and branding?

Yes, with Hotelbird Guest Messaging all templates can be customized according to your wishes.

How can emails be sent automatically?

With the Hotelbird Guest Messaging Tool, the entire digital guest journey can be automated. We would be happy to show you how.

Is an app required for guest communication?

No, the main communication takes place via email. However, push notifications are also possible for users of our app.

Which PMS systems are compatible?

Wir sind kompatibel mit einer vielzahl von PMS Systemen. Dazu gehören: Sihot, Apaleo, Protel on Premise, Protel Air, Oracle, Oracle Cloud, Suite 8, Guestline und weitere. Eine detaillierte Übersicht finden Sie hier: https://hotelbird.com/produkte/integrationen/

Can I cancel monthly?

Our contract terms are usually 2 years.