Door opening

24

hours

until the first guests check in

8

minutes

Time savings per guest

95

percent

Pre-Check-In Rate

Contactless
room access – around the clock

Whether your guests check in online or at the terminal – they can always access their room independently and safely.

Keycard creationGuests can create their key card directly at the terminal using the QR code from their check-in confirmation – without any support from your team.
24/7 accessThe entire arrival process takes place without a reception desk – convenient for your guests and relieving the burden on your staff, especially during late arrivals and peak times.

nfc-based wallet keys

Offer your guests the next generation of digital room access alongside classic key cards.

Her phone is her keyThe switch to NFC technology eliminates problems that were often associated with previous mobile key technologies. With the Wallet Key, however, guests don’t need to download an app, nor do they require an internet connection or a charged mobile phone.
Compatible with leading providersThe Hotelbird Wallet Key functionality is currently available for door locks from the providers ASSA ABLOY and Dormakaba.

Access technology at the highest level

We work exclusively with established technology partners to provide a secure and scalable access solution.

Data encryptionAll room access is protected by modern encryption – for maximum data security for your guests and your hotel.
Reliable infrastructureScalable and stable, even under high load – ensuring your processes run smoothly at all times.

REAL PROJECTS, REAL OUTCOMES.

FROM 0 TO 60%automated check-in rate in just six months – and continuously increasing adoption among guests.

58 hourssaved per month, as the team no longer has to check in every guest manually.

90% LESSadministrative work for the team, freeing up time for meaningful guest interactions.

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8 MINUTES SAVEDper guest in manual processes that can be invested into individual guest care instead.

FULLY FLEXIBLE CHECK-INGuests can check in and out independently online or at the self-service terminal.

RELIEVED FRONT DESKand more efficient processes through the reliable automation and digitalization of the guest journey.

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90%automated check-in rate with all relevant information – incl. guest data, room assignments, and check-in status – synched with the PMS.

50%automated check-out rate that improves housekeeping efficiency, optimizes shift planning, and drives upsells for late check-outs.

SCALED ROLLOUTacross six properties with a total of 233 rooms.

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Trusted by leading hotel brands.

Thanks to the excellent collaboration with Hotelbird, we can provide our employees and guests with modern digital technology that simplifies and speeds up the check-in process.

Daniel Müller
Co-CEO, Motel One

Hotelbird has been our partner from the very beginning, even before digital hospitality became a topic. They perfectly meet our requirements for stable, standardized processes while simultaneously allowing a level of individualization that fits the concept of our brand.

Sabine Schrempp
Director of Revenue & Systems, Koncept Hotel

With Hotelbird, we make check-in as easy as possible – for our guests and our team. The digital solution saves valuable time, reduces manual processes and ensures a consistent experience across all locations.

Dagmar Nowak
Director of Operations, SMARTments

With Hotelbird we achieve results that exceed our expectations – not only in terms of the numbers, but also in terms of the smooth process. The best part is that guests hardly notice the technology – it feels completely natural to them.

MARJOLEIN BRUSCHKE
GENERAL MANAGER, JAZ IN THE CITY AMSTERDAM

The best platform needs the best systems.

As the technology market leader, Hotelbird integrates with selected market leaders across PMS, payments, and locks — ensuring reliability, security, and scalability for hotel groups. With end-to-end integrations in place, operations run smoothly, process costs drop, and revenue opportunities become predictable.