{"id":38717,"date":"2025-12-03T22:01:51","date_gmt":"2025-12-03T21:01:51","guid":{"rendered":"https:\/\/hotelbird.com\/accessibility\/barrierefreiheit-web-anwendung\/"},"modified":"2026-09-09T16:23:00","modified_gmt":"2026-09-09T14:23:00","slug":"web-app","status":"publish","type":"page","link":"https:\/\/hotelbird.com\/en\/accessibility\/web-app\/","title":{"rendered":"Barrierefreiheit Web-Anwendung"},"content":{"rendered":"\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Accessibility Statement for the Hotelbird Web app<\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hotelbird GmbH, as the responsible entity, is committed to making the &#8220;Hotelbird Web App&#8221; web application accessible in accordance with the German Barrier-Free Information Technology Ordinance (BITV 2.0). This accessibility statement applies exclusively to the web application that enables guests to check in and check out digitally before, during, and after their hotel stay, as well as to manage relevant data and make payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Preparation of this accessibility statement<\/strong><br>This statement was prepared on June 23, 2025, and last reviewed on June 23, 2025. The assessment method used was an internal self-assessment of the web application conducted in May and June 2025, based on the requirements of BITV 2.0 (harmonized with EN 301 549 \/ WCAG 2.1, conformance level AA).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Compliance status with BITV 2.0 requirements<br><\/strong>The accessibility requirements are set out in Section 3 (1)\u2013(4) of BITV 2.0, issued under Section 12d of the German Act on Equal Opportunities for Persons with Disabilities (BGG), implementing Directive (EU) 2016\/2102. The Hotelbird Web App is currently partially compliant with BITV 2.0. It meets most of the applicable accessibility criteria but has some content and functions that are not fully accessible (see below). Work is ongoing to further improve accessibility and achieve full compliance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Non-accessible content and functions<\/strong><br>Despite our efforts to make the web application accessible, the following content or functions are not fully accessible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>External content: Dynamically embedded content from third-party sources (e.g., hotel-specific texts) is always requested in the language selected by the user. However, since we cannot guarantee that this content will be correctly localized by the external source, users of assistive technologies receive a corresponding notice via an element that is visible to screen readers but visually hidden (.sr-only), linked to the respective content area via aria-describedby.<\/li>\n\n\n\n<li>Session timeout without prior warning: After a period of inactivity, the web session is automatically terminated after approximately 60 minutes without prior warning. This may result in the loss of entered data. Implementation of automatic session extension or a timeout warning is planned.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you become aware of any other barriers not yet known to us, please feel free to let us know. We are committed to reviewing all reported accessibility issues and resolving them wherever possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Planned measures for improvement<\/strong><br>Hotelbird GmbH is continuously working to improve the accessibility of the web application. Planned or already initiated measures include, among others:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Optimizing timeout handling and session extension<\/li>\n\n\n\n<li>Improving status messages and live regions for screen readers<\/li>\n\n\n\n<li>Further optimization for significantly enlarged font sizes and responsive behavior on very small screens<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Feedback and contact<\/strong><br>We welcome feedback from users. If you notice any accessibility shortcomings in our web application or have questions about accessibility, please feel free to contact us. The point of contact for accessibility inquiries is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotelbird GmbH<br>Plinganserstra\u00dfe 150<br>81369 M\u00fcnchen<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +49 (0)89 215 380 10<br>E-mail: <a href=\"mailto:customer-support@hotelbird.com\">customer-support@hotelbird.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please describe as specifically as possible in your message where you encountered barriers, so that we can review and resolve them in a targeted manner. We will process your inquiry as quickly as possible and get back to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enforcement procedure<\/strong><br>If you do not receive a satisfactory response to your feedback or inquiry within six weeks, you may contact the BGG Arbitration Board (Schlichtungsstelle BGG). This independent body, established under Section 16 of the BGG, mediates conflicts regarding accessibility between people with disabilities and providers of public bodies. The aim of the arbitration procedure is to find a solution to the problem jointly and out of court.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Using the arbitration procedure is free of charge, and no legal representation is required. You can contact the BGG Arbitration Board if you believe you have been disadvantaged by insufficiently accessible design of our app. For more information about the arbitration procedure and how to submit an application for arbitration, please visit the website of the BGG Arbitration Board. There you can read about the procedure and submit the arbitration request, optionally in plain language or sign language.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Status of this statement: June 23, 2025<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Accessibility Statement for the Hotelbird Web app Hotelbird GmbH, as the responsible entity, is committed to making the &#8220;Hotelbird Web App&#8221; web application accessible in accordance with the German Barrier-Free Information Technology Ordinance (BITV 2.0). This accessibility statement applies exclusively to the web application that enables guests to check in and check out digitally before, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":37881,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38717","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/pages\/38717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/comments?post=38717"}],"version-history":[{"count":5,"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/pages\/38717\/revisions"}],"predecessor-version":[{"id":41735,"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/pages\/38717\/revisions\/41735"}],"up":[{"embeddable":true,"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/pages\/37881"}],"wp:attachment":[{"href":"https:\/\/hotelbird.com\/en\/wp-json\/wp\/v2\/media?parent=38717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}