Digital check-in/out

Digital check-in/out

Determine the degree of your digitization
and offer your guests more freedom
and comfort during their stay.

Give your guests digital freedom

No rigid reception times, no “hurry back to the hotel” to check out. The digital check-in/out solutions from Hotelbird provide the basis for this – on all channels and freely available. As a host, you decide how far the digital check-in/out should be integrated into your existing system landscape. The Hotelbird Platform is geared entirely towards your digitization wishes and offers flexible deployment options entirely in line with your hotel operations.

Digitaler Check-in/out

Check in digitally

Never again stand in line at check-in: Hotelbird offers variable solutions for guest check-in via App, Web or local Terminal. Enter data once, use it always.

Check out digitally

Customers can also check themselves out, either in the App, on the website, or at the Terminal – including payment with just one click. Regardless of the channel used for check-in.

Enjoy freedom

Bag already there, not back to the hotel at all? – Why not. On the Hotelbird Platform, the guest enjoys complete freedom and can use all check-in/out channels in any combination.

Digital check-in/out from the German market leader

No waiting times at reception, complete independence of guests in terms of time and location. The added value of digital check-in/out as the basis of the digital guest journey via App, Web or local Terminal is obvious.

In addition, the hotel can also integrate a variety of very individual, additional features into the system: Be it an automatic invitation to check-in, other automated E-mails for even more customer service or even extended billing and payment services for offers of the hotel, which are already digitally deposited at check-out..


Your benefits:

  • Relief of the reception
  • Fast and comfortable
  • Cost effective
  • Fully compatible
  • Free choice of channel
  • Integration with your PMS system
  • Automated invoice dispatch
  • Comfort and additional functions
  • Usable without App

How the Digital Check-in works

Digitaler Check-in/out

1. Check-in invitation

Before arrival, your guest receives an invitation to check-in via E-mail. They can then easily download their check-in invitation to their Apple Wallet, for example, and call it up at any time.

Beispiel 02 - Hotelbird GmbH

2. Personal data input

In just a few seconds, all relevant guest data is retrieved and booked directly into your PMS system.

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hotel check in web reception - Hotelbird GmbH

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Beispiel 03 - Hotelbird GmbH

3. Private or business?

Your guest decides for himself whether business or private billing.

Beispiel 04 - Hotelbird GmbH

4. Authentication by SCA method

Through the SCA (Strong customer authentication) process, we guarantee 100% guest identification.

Beispiel 05 - Hotelbird GmbH

5. Digital signature

The digital registration form can be signed quickly and easily in advance.

Beispiel 06 - Hotelbird GmbH

6. checked in

In just a few minutes your guest is checked in. Without waiting at the reception.

Free choice with your channel

Digitaler Check-in/out

Web

The check-in/out can be handled very easily and conveniently via the browser on your own smartphone or laptop.

Digitaler Check-in/out

App

Completely contactless. With their own smartphone, guests handle their check-in/out, room access and payment completely independently and digitally.

Digitaler Check-in/out

Terminal

100% of guests independently perform check-in/out, keycard issuance and payment directly on site at our Terminal.

Digitaler Check-in/out

Booking.com

Through our interface with Booking.com, you enable your guests to have a seamless guest journey in the Booking.com environment.

Our PMS providers

apaleo PMS 1 - Hotelbird GmbH
guestline PMS 2 - Hotelbird GmbH
infor PMS 1 - Hotelbird GmbH
MEWS PMS 1 - Hotelbird GmbH
Optima PMS 1 - Hotelbird GmbH
Oracle PMS 1 - Hotelbird GmbH
protel pms - Hotelbird GmbH
sihot PMS 1 - Hotelbird GmbH


Experience our features live!

In a live demo, we will introduce you to the Hotelbird Platform, answer any questions, and give you tips on how your guests can experience the future of the hotel industry with you today.


Ueberleitung 2 - Hotelbird GmbH

All features at a glance

Digital guest ident

Digital, secure identification of your guests already before arrival.

Digital vaccination proof

Automatic and official verification of the deposited vaccination documents.

Digital registration form

Legally compliant registration form for easy recording of guest data.

Digital check-in/out

Contactless, hygienic digital check-in from the German market leader.

Singet Hotelbird - Hotelbird GmbH

Digital access control

Opening the hotel room door with just one click via smartphone.

Digital guest directory

Comprehensive hotel information in a collected digital guest directory.

Digital payment

Pay when you want. Conveniently on the go, anywhere.

Digital management

Guest data management with statistics, metrics, search functions, etc.