To mark Hotelbird’s 10th anniversary, founder and CEO Juan A. Sanmiguel speaks in an interview with Rolf Westermann from ahgz (Allgemeine Hotel- und Gastronomie-Zeitung) about the company’s development and current trends in digital hospitality. Among the topics discussed are new technological approaches in areas such as digital access, guest communication, check-in, and upselling.
The interview provides insights into Hotelbird’s strategic direction as well as the CEO’s perspective on the future development of the industry.